Frequently Asked Questions

Do I need to be fit before joining?

Not at all! Our gym welcomes people of all fitness levels. Whether you're just starting your fitness journey or you're an experienced athlete, our team is here to help you achieve your goals.

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Are there any joining fees?

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Yes, our joining fee is $60.00. This covers the key, membership set-up, and systems.

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What are your opening hours?

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Members have access to the gym from 5:00am - 10:00pm, every day of the year (including public holidays). Our staffed hours are Monday - Thursday 10:00am - 1:00pm and Friday 10:00am - 1:00pm.

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Do you have personal trainers?

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Yes! We have Personal Trainers available. You will just need to get into contact with them to view their availability and pricing. You can find their details here.

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What should I bring for my first visit?

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Please bring comfortable workout clothes, athletic shoes and a water bottle. If you're attending a class, arrive 10–15 minutes early. Be sure to tap in with your key when you enter the door as that's how we take class attendance.

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Is there a minimum age to join?

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You must be 13+ to enter the gym.

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Can I freeze or pause my membership?

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Yes, memberships can usually be frozen for medical reasons, travel, or other qualifying circumstances. Memberships can be paused for up to 8 weeks in a year for $5 per week.

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Do you provide workout programs?

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Yes. We can help you with a personalized training program based on your goals, whether that's weight loss, muscle gain, strength, or general fitness through our Premium Membership. Click here to learn more.

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What if I've never used gym equipment before?

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No problem! Our team can show you how to use the equipment safely and confidently, and we're always happy to answer questions.

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Do you offer nutrition advice?

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Yes. If you are signed up to our Premium Membership, you will be provided nutrition guidance to support your fitness goals via the app.